Here is what our team is doing to keep our customers and employees safe amid concerns of COVID-19. Learn More.
Security Systems in Sugarland
December 17, 2021

What Happens When Your Home Security Alarms Go Off In Sugarland?

A security system should safeguard your family. But what happens when your home security alarms go off in Sugarland? What should you do to help make sure you and your family are secure?

Your first priority is not to panic. You should understand that your 24/7 monitoring professionals are there for you. Then proceed with the recommended actions to be ready for any emergency.

Our Dedicated Representatives Are Focused On Your Safety

A 24-7 monitoring specialist is immediately alerted whenever your Sugarland home security alarms go off. Once a representative is informed, they will contact you n a hurry to ascertain what caused the security system. Your system may go off for several different reasons, including:

  • Burglary

  • Flames or smoke from a fire

  • Water infiltration

  • Accidentally setting off alarm

In cases where the alarm was set off by accident—like not remembering that the motion sensors are turned on when you open a window— a monitoring specialist will contact you and ask if assistance is required. Supply them with your predetermined password, and they can deactivate the alarm.

In a true emergency, your representative will summon first responders, including police, fire, and EMS, to your property. They also have the ability to act as your proxy in the event nobody is home. The monitoring agent also can let first responders know which entry sensor was triggered, increasing their preparedness for a potentially hazardous environment. Your monitoring professional will stay on the line with you to keep you calm and inform you what you should do.

Steps to Take if Your Alarm Goes Off In Sugarland

Being awoken in the dead of night to your alarm echoing through your house is incredibly scary—particularly if you aren’t clear as to why it’s occurring. The most beneficial thing you should do is keep yourself in control and follow these steps:

  • Before anything else, move to a safe place. Round up your loved ones as quick as you can and get into a shielded space within your residence or leave the premises entirely. It's typical to have an urge to confront the emergency by yourself, but this may put you and your family at greater risk. As an alternative, concentrate on trying to keep you and your loved ones secure and let the trained personnel handle the issue.

  • As a second step, take advantage of your mobile security application to stay connected with your monitoring staff. They'll notify emergency professionals who will be in transit to your residence within minutes.

  • Third, keep in constant communication with your monitoring team and emergency professionals. You are able to be conferenced in, so all parties are sharing information. On the other hand, if it’s not possible to get a direct call to your emergency providers, you’re still able to obtain alerts by text message. Even if it’s only a false alarm, it's smart to maintain communications with everyone involved so you will be ready should a legitimate crisis happen.

Be Prepared For All Types of Emergencies in Sugarland with Secure24 Alarm Systems

From burglary attempts to flooding, Secure24 Alarm Systems takes pride in ensuring you and your family are well defended. With 24-hour monitoring, home automation, and a range of sensors, your property will remain the secure environment it's supposed to be. Create your ideal home security package by submitting the following form or dial (281) 502-5306 to get started.

Receive A Complimentary Quote For Your Sugarland Home Security System
Fill out the form below or call (281) 502-5306 to receive your no-cost quote on a security system for your house.
By clicking Get Quote, I consent to Secure24 Alarm Systems's use of automated dialing technology, prerecorded/artificial voice, email, or text messaging to contact me at the phone number and email provided about Secure24 Alarm Systems and ADT offers. I understand consent is not required to purchase. CA Residents: Do Not Sell My Personal Information